Job: Owner Services/Reservation Customer Service Agent MID AND PM Shift

Vacation Village at Weston offers its guests the comfort and amenities they long for just minutes from South Florida's exciting hot spots and entertainment centers. World class sporting and recreational opportunities, incomparable cuisine, pampering spa services, shopping malls galore and a veritable wealth of sightseeing destinations - they're all within just a short drive of Vacation Village at Weston. You'll love coming to work here.

Want to have FUN while you work? Then this is the perfect position for you!

We are currently seeking a Timeshare Owner Services/Reservations Customer Service Agent!

The Reservations/Customer Service Department is responsible for managing Timeshare owner’s accounts and overseeing the renting of owner units to prospective guests. Agents must be equipped to handle a very high volume of incoming and out going calls. Extensive computer knowledge and typing skills is necessary for Data entry. Agent must have the ability to capture rentals from incoming calls and coordinate details of each reservation to ensure the guest's satisfaction. The Agent's demeanor should reflect the quality of the hotel to our possible guests. A positive and professional attitude, self-confidence, knowledge of the hotel, attention to detail and excellent customer service are traits which our Agents are required to have.

Some Duties include:

Extensive Data entry

Answer high volume of incoming calls

Return high volume of out going calls

Emailing, Faxing, Mailing and Filing of letters and or documents

Open and process emails and mail

We offer a comprehensive benefits package that includes:

Health

Dental

Life insurance

401 (k)

Holiday pay

1 week paid vacation after 1 year, 2 weeks after 2 years

Special discounts at our sister properties

Requirements:

One to two years experience in a hotel Reservations department, Airlines, Travel Agency, Timeshare and Customer Service related preferred.

Working knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook).

Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands

An open friendly personality and able to work as a team member

Oral and written proficiency of the English Language

Bi-lingual a plus

Self-confidence and professional appearance on the phone

Able to work without supervision

Typing Skills

Please submit your resume online below or fax to 954-389-8759.