Great Health Works

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Corporate Trainer

at Great Health Works

Posted: 11/16/2019
Job Status: Full Time
Job Reference #: 1253741
Keywords: high school

Job Description

  • 15-Nov-2019 (EST)
  • Training
  • Fort Lauderdale, FL, USA
  • Full Time

Great HealthWorks is a vertically integrated, direct response marketing company, engaged in the marketing, sales, and distribution of premium natural health-related products and supplements through all forms of media. We are committed to the health and wellness of our consumers and fully dedicated to extraordinary service for our customers. Great HealthWorks understands the importance of partnering with the right vendors, associations and charities to ensure we offer the quality of products and services to meet the expectations of our customers.

Summary

Reporting directly to the Manager of Facilitation the Corporate Trainer will be a critical component of and contributor to the Training Department and learner experience. The responsibilities will include liaising with leadership to determine training needs and partnering with the instructional design team to assist in the design and development of effective training programs.

The experienced Trainer is high energy with excellent communication skills, a positive attitude and subject matter expertise. The Trainer must be highly organized, proficient in time management, and able to share expertise in ways that motivate others.

Key Responsibilities

  • Collaborate with leadership to Identify and define employee skill gaps and training needs to improve employee performance and knowledge
  • Partner with the Instructional Design team to design and develop corporate training programs and supporting training materials
  • Deliver informative training sessions and courses to help employees cultivate their skills and knowledge
  • Manage and implement training initiatives to include Customer Service, Sales, Customer Retention, Leadership training, Train the Trainer as well as continuing education activities
  • Work collaboratively with operations and subject matter experts, observing performance in the work environment, and referring to technical job specifications and/or standard operating procedures
  • Conduct training evaluations to identify areas of improvement, monitor employee performance and response to training, as well as perform key administrative duties to include scheduling, attendance tracking and reporting, etc.
  • Identify gaps in the training curriculum, obtains approval for resolution, and take action to correct
  • Creates and conducts performance-based measurement assessments, utilizing Microsoft Office suite and other applicable learning management tools, for objective evaluation of instruction programs
  • Delivers educational programs to employees via formal and informal methods such as: hands-on, instructor led, virtual classroom, simulations, eLearning, mobile, audio/video, embedded/on-the-job learning, and on-demand/self-led
  • Conducts and supports on-the-job training activities and uses effective and professional communication skills to deliver coaching and feedback to learners which positively impact results
  • Stays current on all program and policy changes and completes self-directed development training as assigned and is able to teach-back development training learnings to peers
  • Other related duties as assigned by management

Minimum Education and Experience

  • Bachelor's Degree in Organizational Development / Learning Development or related equivalent combination of post high school courses and work experience that provides the knowledge of and exposure to fundamental theories, principles and concepts of employee learning and development and adult learning techniques; including instructional design, training delivery and performance based learning measurement
  • Three to Five years' experience related to training with at least Three years' experience in software and sales training design, development or delivery
  • Must have knowledge of Adobe Captivate and understanding of learning management systems and proficiency with MS Office Suite

Knowledge, Skills and Abilities

  • Deep sense of accountability and ownership
  • Work collaboratively and independently, conflict management skills
  • Function effectively and efficiently in a high paced environment
  • Ability to communicate well with all areas of the company, and all levels of management
  • Proven leadership with effective negotiation, interpersonal and partnering skills
  • Excellent organizational, project planning, and time management skills
  • Ability to work regular, full-time schedule, Monday through Friday with flexibility to work additional hours depending on business demands

Physical/Work Environment/Expectations

While performing duties of job, incumbent is occasionally required to:

  • Operate in a professional office environment
  • Constantly use work related equipment
  • To use hands, finger, handle or feel objects, tools, or controls
  • Reach with hands and arms; talk, see and hear
  • Occasionally lift and/or move up to 25 pounds
  • To sit for long periods of time (up to 10 hours per day)
  • To lift files, open filing cabinets and bend or stand as necessary
  • Ability to work regular, full-time schedule, Monday through Friday with flexibility to work additional hours depending on business demands

 

What We Provide:

We offer competitive compensation and benefits, including monthly product samples, health, dental and vision plans, employer paid life insurance (1X base salary), paid holidays and paid time off, 401-k plan with company match.

EOE, DFWP