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Restaurant Supervisor

at HHM

Posted: 11/11/2019
Job Reference #: 24220
Keywords: operations

Job Description

  • Posted Date2 months ago(10/3/2019 10:24 AM)
    ID
    2019-24220
    Type
    Regular Full-Time
    Property Name
    Sheraton Miami Airport Hotel
    Location
    3900 NW 21st Street Miami Florida 33142 US
  • Overview

    Opportunity: Restaurant Supervisor

    Supervise restaurant operations in accordance with brand/hotel guest service and sustainability standards, ensuring a high level of service and satisfaction.

    Potential Career Path

    Restaurant Manager – Food and Beverage Director

    Essential Job Functions

    • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
    • Perform various financial activities such as cash handling, deposit preparation, and payroll.

    • Resolve customer complaints regarding food and beverage service.

    • Forecast staff, equipment, and supply requirements based on menu.

    • Follow sustainability guidelines and practices related to HHM’s EarthView program.

    • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

    • Ensure positive working relationship with vendors.
    • Ensure overall guest satisfaction.
    • Perform other duties as requested by management.

    Position Requirements

    • High School diploma preferred.
    • Previous food and beverage experience required or equivalent training.
    • Previous supervisory experience preferred.
    • Knowledge of hotel PMS and Micros preferred.

    Work Environment and Context

    • Work schedule varies and may include working on holidays and weekends.
    • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

    What We Believe

    People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It