sbe

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details

4 Hr Turndown Attendant

at sbe

Posted: 3/26/2020
Job Status: Part Time
Job Reference #: c1ebc8d8-44b2-4191-8b92-3a14e60b5f3e
Keywords: service

Job Description

Duties & Functions:

  • Provide turndown service to required guest rooms in accordance with established standards
  • Re-fresh rooms during turndown service: replace terry, freshen bathrooms, replenish guest supplies and stationary, empty trash, vacuum all rooms thoroughly
  • Clean and service bedrooms, bathrooms and associated areas to the standard of cleanliness required by the hotel
  • Record all serviced rooms on worksheet, report and record any rooms that cannot be serviced
  • Ensure that all VIP gifts are replenished daily
  • Assist Housekeepers in ensuring that guest room flowers and plants are watered and replenished
  • Dispose of all rubbish and dirty linen safely and correctly
  • Ensure that all equipment is maintained in a serviceable condition and report faults immediately
  • Create and maintain a personal respectful rapport with all guests, deal with their requirements and inquiries
  • Handle guest complaints promptly and with thorough follow up, referring to others when necessary
  • Follow key signing procedures and take responsibility for assigned keys
  • Hand in all lost property immediately and follow hotel lost and found procedure
  • Assist in stock and special cleaning projects as required
  • All guest property is handled in an efficient and correct manner
  • Report any damage to bedding, curtains, blinds and soft furnishings to the Floor Supervisor
  • Report any room that does not require service, “Do Not Disturb” or double locked to Floor Supervisor
  • Report any shortage of linen, supplies or equipment to the Floor Supervisor
  • Comply with Health and Safety hazards and report these at once
  • Assist fellow employees to perform similar or related jobs as and when necessary